Make a request

Need help ? Make a request to the right team:

C-series help center

R-series help center

E-series help center

Shopify Help Center

Talk to your account manager

Need support? Get in touch with your account manager for assistance with your services, billing and contract.
Get In Touch
Or contact: laurence@ezshop.ca

Website

Have a question about your online store? Get support for website content upload, technical issues, and modifications.
Creat a ticket here

SEO

Contact our SEO team for strategy updates, performance insights, and optimizations.
Get in touch
Or contact: raquel@ezshop.ca

ADS

Reach out for campaign support, performance reviews, asset requests and new campaigns.
Get in touch
Or contact: donovan@ezshop.ca

Assets request

We know how hard retailers work to scale their business, only to hit a wall where growth slows or stalls.
Get In Touch

Policies

We know how hard retailers work to scale their business, only to hit a wall where growth slows or stalls.
Get In Touch

FAQs

Check our FAQs for details on project timelines, revisions, and communication.

How long do website requests take?

Website requests typically take 5 to 10 business days to be completed, depending on complexity.

How long do asset or graphics requests take?

Asset requests take up to 6 business days, depending on the revision cycle and feedback process.